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Let’s Speak About: Automation: Half Two

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September 9, 2024
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A humanoid robot reaches out to a pink butterfly.

We deepen our dialogue on automation and weigh extra opinions from Barista Journal On-line’s readers.

BY EMILY JOY MENESES
BARISTA MAGAZINE ONLINE

Featured photograph by way of Unsplash and Getty Photographs

Welcome to half two of our dialogue on automation. In half one of this text, we outlined automation and explored each the delicate and overt methods wherein it has proven up within the specialty-coffee world. As we speak, we’ll develop our dialogue by exploring extra questions across the matter of automation and sharing extra perception from Barista Journal On-line’s readers.

Some concern that automation will put baristas’ jobs in danger, whereas others argue that automating sure duties might help make baristas’ lives simpler. Photograph by Baguette Knight.

Automation Vs. Mechanization

Partly one, we shared how sure automation instruments, like computerized tampers, are gaining reputation amongst espresso staff trying to make their jobs much less bodily straining. Andy Newbom, Barista Journal On-line reader and founding father of Torque Espresso, explains why he believes using sure automation instruments like these doesn’t need to imply eliminating human involvement altogether. He additionally describes why, to him, differentiating between “automation“ and “mechanization“ might help shift our perspective on the matter.

“The extra you automate duties or processes people are accountable for, the extra (you) abdicate duty to the automata,” Andy explains. “Nevertheless, there are such a lot of repetitive, non-value ‘add issues’ that may and must be automated or extra correctly mechanized. Automation, I don’t consider is the reply. Mechanizing simply repeatable non-variables is improbable. Automating away the entire thing results in abdication (of) the entire thing.”

So relating to automation, the place ought to we draw the road? Each barista and café proprietor could have a unique opinion primarily based on what’s vital to them. Some could worth the standard and consistency of applied sciences like, say, computerized pourover techniques, whereas others could discover extra worth in letting baristas brew the espresso, bringing their very own private contact to the method. What you might be and aren’t OK with is as much as you and what’s greatest for you and your workforce.

As we develop our dialogue of automation, we’re confronted with the query: Will AI ever have the ability to exchange the sensation of human interplay? Photograph by Nathan Dumlao.

Results on Employment: A Double-Edged Sword

Many people who find themselves in opposition to automation concern that delegating duties to know-how could outcome within the lack of barista jobs—and whereas that’s true in lots of circumstances, some examples additionally present that automation can truly assist present employment alternatives to individuals who could not have in any other case had the prospect to work in specialty espresso. Our earlier article about Tokyo’s robot-run espresso store, DAWN Avatar Café, for instance, explains how staff with disabilities or restricted mobility had been in a position to “avatar work“ on the café by working robots remotely. 

There’s a number of nuance to debate when speaking about automation’s results on employment—however there’s a lot to be mentioned about Andy’s urging to make use of know-how in ways in which assist people, somewhat than eradicate the necessity for them.

One thing that may’t be replicated: the non-public interactions between baristas and prospects. Photograph by Pramod Tiwari.

The Worth in Human Contact

With so many technological improvements occurring within the espresso world on a regular basis, crafting high quality espresso-based drinks with little to no human involvement has turn into simpler than ever. Nevertheless, there’s one thing in regards to the person-to-person interplay that occurs at a espresso store that makes the café-going expertise so particular. And that’s one thing {that a} robotic would by no means have the ability to repeat.

When serious about automation and the results it may possibly have on the espresso world, we should contemplate if our worth comes from being what we’re: human beings. And whereas there could also be know-how on the market that may craft espresso extra effectively or exactly than we are able to, every individual’s value comes from the distinctive vitality and perspective that they bring about to what they create.

Automation might help make sure processes simpler, however it may possibly by no means replicate crucial side of the coffee-making course of: human contact. We are able to solely hope that as know-how progresses, espresso firms will proceed to see the worth in humanity as properly.

ABOUT THE AUTHOR

Emily Pleasure Meneses (she/they) is a author and musician primarily based in Los Angeles. Her hobbies embrace foraging, cortados, classic synths, and connecting along with her Filipino roots by way of music, artwork, meals, and beverage.

August + September 2024 issue cover.August + September 2024 issue cover.

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