June 7, 2023 – Odyssey Espresso

Hiya All,

Cargo Updates

1. Full manufacturing cargo of up to date bent fill tubes have arrived on Might 31, 2023 and fitment is ideal! It takes lower than a minute to put in the grouphead.

2. 60 again panels with the up to date energy outlet cutout arrived on Might 25, 2023 and likewise match as wanted

   1. 60 again panels are anticipated to be shipped on a weekly foundation

3. 20 packaging units (molded pulp inserts and outer packaging) shipped on Might 31, 2023.

   1. As a result of massive dimension of stacked molded inserts we’re having a troublesome time discovering an acceptable approach to ship these affordably however that is one among our greatest priorities in the meanwhile.

Orders #70-#127 are 75% accomplished. #70-79 will likely be totally accomplished by subsequent week and enter into high quality management the place we’ll Scace every machine. I anticipate these delivery out by the tip of that week. Now you can comply with alongside the Order Progress Log right here: https://www.odysseyespresso.com/launch-checklist  

Certification Updates

1. Our EMC compliance was accomplished and handed again in April and the conformance paperwork are full which implies we are able to legally promote within the US with out difficulty.

2. Our closing check for the CE certification (required for promoting exterior of the US) is underneath approach and anticipated to be accomplished inside 7 days. So long as this check passes, the lab will transfer immediately into conformance experiences to declare our compliance. 

3. As soon as we affirm passing with the lab, we are able to comfortably begin delivery machines with the required mark whereas the ultimate documentation is being created.

Consumer Testing
We requested a neighborhood follower of the Argos if they’d take one residence and use it each day in change for unfiltered suggestions in order that we may be proactive in creating guides/supplies for utilizing the Argos and concentrate on any potential points from a primary time consumer’s perspective. This consumer is an espresso fanatic however will not be a lever knowledgeable. I do know we now have loads of folks comfortable to volunteer to assist us on this approach, however we’re not searching for any extra testers presently.

Listed below are a few of the preliminary findings

1. Switching piston assemblies from direct to spring and vice versa will not be the simplest activity. It took this consumer simply over 1 hour to finish their very first time. Whereas it takes me about 5 to 10 minutes to finish, I do need to make folks conscious that it’ll take time for customers to really feel snug performing the swap and isn’t one thing I might anticipate doing every day. I personally want switching each month or so.

2. There are fairly a number of easy notes I’ll be including into the Consumer Handbook for normal security (like reminders about what’s scorching to the contact) and usefulness.

3. This consumer prefers the direct configuration. To completely optimize the strain and yield within the spring configuration can take time to get a really feel for at what level within the pull and for the way lengthy to let the air bleed out.

4. It may be a troublesome course of to dial in beans on this machine. The Argos performs one of the best by way of pre-infusion and yield on the primary 3 pictures. If shot to shot drastically completely different beans are used, then dialing in could take a while resulting from ready for the grouphead to chill

5. We plan on making extra video content material discussing these points of the Argos in addition to higher documentation/tutorials on swapping piston assemblies and ideas/methods on making one of the best espresso with the Argos.

Spare Heating Components
As a reminder, we used to supply spare heating components with the primary intention being that prospects touring between 120v and 240v international locations may swap between the 2. After build up the primary 50+ machines and having to disassemble and swap gaskets on the boilers to handle the leaking, we’ve realized that this isn’t actually conducive for the tip consumer to do. It requires close to full disassembly and will take over 8 hours by an untrained technician with correct instruments. We all know many individuals after studying this won’t be focused on a spare heating ingredient anymore, so we’re comfortable to supply a refund on any current spare heating ingredient orders. Please contact us by way of our web site or e-mail assist@odysseyespresso.com requesting a refund. 

The only possibility for folks desirous to journey with their machine is to buy the 240V machine and use that very same machine at 120V. The one distinction between the machines is the resistance of the heating ingredient. A 240V machine used at 120V can have ¼ the facility (250W) as an alternative of 1000W. This may solely delay the warmth up time. Utilizing a 120V machine on 240V energy can have 2000W which can be too extreme for this small of a machine leading to inconsistent PID management. 

Technicians
We’ve bought one new meeting technician beginning as we speak and one other that we are going to be sending a suggestion to.