Hey All,
We’re at present as much as Order 391 which roughly equates to 235 machines shipped! All through the previous few months we’ve had a handful of machines which have had some points come up through the QA. It’s taken us a while to resolve them, however we’ll be specializing in getting these out within the subsequent week in order that we’re transport out models so as once more.
The previous month has been a bit far and wide. A big focus was positioned on getting a greater workflow established for repairs. Most of those had been early models with small oversights that we’ve discovered methods to beat in our newest meeting practices. We’ve additionally began figuring out a greater system for monitoring easy restore components that may be despatched to prospects to handle decrease degree points on their very own. Our restore course of has improved and we’ll proceed to work on methods to streamline communication and the pace at which repairs are accomplished and despatched again to prospects. As a reminder, all these repairs had been made freed from cost to the shopper as they’re lined underneath our guarantee.
Staffing:
We’re on the hunt to rent one other full time worker so that we’ll finally have 1 full time sub meeting/ QC tech, 1 full time machine builder, 1 full time order achievement/packaging technician, and 5 half time miscellaneous store/machine duties and builders. This can permit us to get nearer to our aim of 30+ per week.
Value Improve:
As a result of rising prices of doing enterprise, the Argos has now elevated in value from $950 to $1100 USD. We set an aggressive aim to fabricate top quality and comparatively reasonably priced dwelling espresso machines. A number of particular causes for the rise embrace rising the staff, increased QA prices, and elevated customer support. The brand new full time rent will assist us proceed to hit these goal meeting and transport numbers. We attempt to have nice customer support, in order we ship extra machines, now we have extra inquiries and questions that require time and a focus. We stand by our product and repair any main points in our store or ship out alternative components which take assets to diagnose and deal with.
Our purpose is to proceed bettering the standard of match and end with every batch we construct as mirrored within the value and time it takes to obtain your order.
App Updates:
We’re glad that folks have discovered the app helpful even with no transducer. The app reveals the brew set temperature, grouphead temperature, and boiler temperature. The app reveals what the goal boiler temp is and the way shut the machine is to it. This goal boiler temperature is a perform of the brew set temp and the grouphead temperature. The decrease the grouphead temperature, the upper the boiler temp can be in an effort to compensate for the grouphead performing as a heatsink. That is the PID algorithm at work. The Argos prioritizes shot to shot brew temperature stability not pre infusion consistency. With the ability to see these numbers helps the person know why boiler strain is low / excessive.
We’ll maintain engaged on bettering the app and addressing any points that will come up. There may be a variety of alternative within the app to permit for group interplay and schooling and we hope to start out working in the direction of that within the close to future.
Web site Updates:
Now that now we have Argos’s within the wild, we’ll must work on updating our web site to supply extra assets on utilizing the Argos and higher educating folks on the workflow to make espresso the way in which they need with the Argos. Moreover we’ll plan to have up to date product pictures, evaluations, and extra YouTube movies. We’re at present discussing scope with an area product photographer! Down the road can be a revamp of the web site and its structure.
Buyer Suggestions:
“It is compact and silent, heating up in a bit of over 5 minutes. I did not get any of the bells and whistles, and am having fun with the straightforward pleasure of “I need a espresso” and having it in 10 minutes (not just like the 45m it took my HX E61 machine). Up to now so good!” – (HomeBarista)
“The style was higher than something I’ve ever achieved with my sage machines. It was truly fairly eye-opening as a result of I had pulled the identical beans (pure – brazil – medium/mild) yesterday on BBE (although tbf, the grind was too tremendous for that pull). As somebody spending an excessive amount of time right here with cash blocked for +2years, I had very excessive expectations and argos exceeded these.” – EAF Discord
“It has turned out to this point that this can be a nice machine for simply doing all your stuff with out worrying about making an attempt to get the machine to precisely the place you need it. The PID and software program is nice, I feel, it simply appears to work. I normally flip the machine on and wait a pair minutes, then begin prepping. The Craig Lyn shaker is my new fav instrument, i simply grind straight into it then put the lid on and shake it about for a bit. 1) I normally make 1 espresso for me, then 2) a cappuccino for my spouse, pushing the steam button because the espresso pull for her is midway by (use 8 bar spring). Just a bit little bit of ready and poof right here we go steaming. Then my center son comes up and desires an espresso, I simply do what Ross did in his course of video and switch off the steam, letting some extra steam out, wiggle the lever a bit for cleansing and three) prep and pull the third espresso, no ready for temp to chill down actually . Typically I don’t even watch for the inexperienced led to activate once more. It’s all so quick and the machine does all of the temp browsing for me. I’m really flabbergasted!” – EAF Discord
“Dropped right down to 88C- pulled like liquid honey! Good photographs! My good friend had a straight espresso. Stated ‘ardour fruit up entrance, then buttery mouthfeel, then ended candy’. Cannot get higher than that!” – Instagram
